What data we collect?
Your personal data comes to us when you engage our services or when you contact us by email. If you work with us or email us we will have asked you if you want your email added to our mailing list.
If you have subscribed to our newsletter or made an on-line payment the personal data that we collect may include:
- Basic information such as your name, company and job title
- Contact information – postal address, email address, phone number
- Identification and company information provided by you or collected as part of our due diligence
- Personal information provided to us by or on behalf of our clients and partners or generated by us in the course or providing services to them
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information or make a purchase.
- Information that you provide when you communicate with us by any means.
Why do we need your data?
We hold your personal data for these reasons:
- To perform our contracted services
- Send out our newsletter
- Send out information about our events
- Respond to queries by email, telephone or letter
- Comply with our charitable and regulatory obligations, including anti-money laundering, conflict, reputational and financial checks
How we collect data:
We collect personal data about you through our email contacts and when you fill in and submit forms on our website.
Our website is protected by SSL encryption which means that the data you submit is done so securely. We also collect website usage information using Cookies.
Email newsletters and event invitations always contain an ‘unsubscribe’ link. We retain the unsubscribe information on file to make sure we do not email you again.
Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
As we use Google Analytics, some cookies will be set by Google over which we have no control. Such cookies would be downloaded once you access our site.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your browser. For more information please read the page at http://www.whatarecookies.com/.
Storing your personal data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
However, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Do we share your data?
We do not sell or rent your data to a third party and would never consider doing so.
We only share your data with:
- trusted third parties (known as Data Processors) which are systems we use to carry out our email campaigns, our website maintenance and related activities on our behalf. They only use your data as instructed by us and never share it with anyone besides us.
- should we be legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
- Under GDPR you have the following rights regarding your personal data:
- The right to be informed – how we collect and use your personal data
- The right of access – to request access to your personal data
- The right to rectification – to have your personal data corrected if it is inaccurate and to have incomplete personal data completed
- The right to erasure- (also known as the Right to be Forgotten) – to have your personal data erased
- The right to restrict processing – to request the restriction or suppression of your personal data
- The right to data portability – to obtain your personal data, and reuse it for your own purposes
- The right to object – to us processing your personal data
- Rights in relation to automated decision making and profiling – to request information about the processing and challenge a decision.
Links to other websites
If you wish us to take any action with your personal data or to complain about how we handle it, please contact us at: firstname.lastname@example.org
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